Answering Service for your Industry
We're the only answering service with teams of
specialists dedicated to your industry
We specialize through teamwork.
800BPO.com is one of the only answering services that segments our Business Support Associates into industry-specific teams. We believe that certain industries require special attention and training in order for us to deliver superior client care. Some industry-specific areas we specialize in include:
E-Commerce
24/7/365 multi-channel support for e-commerce operations that entice and lead customers to purchase.
Legal
Attorneys and legal professionals turn to Team Legal for our call handling expertise and professional demeanor.
Healthcare Services
Solutions for healthcare service providers such as doctors, hospitals, dentists, and pharmaceutical companies.
Finance & Insurance
Finance professionals and insurance brokers hire us to answer calls, web chats, and emails with poise and professionalism.
Technology & Manufacturing
Technology providers and manufacturing companies depend on 800BPO.com for a wide array of answering services.
Service Providers
From construction companies to repair professionals, we answer calls and separate urgent calls from routine ones.
Real Estate
Brokers, agents, and developers depend on 800BPO.com for back office support.
Marketing & Media
Marketing companies that have partnered with us depend on us to capture, grade and manage their leads.
Business Support Associates begin their career on our general customer service team, Team Customer Loyalty. After positive managerial reviews and demonstrated professionalism, associates are offered the opportunity to complete additional training and join an industry team. 800BPO.com's industry training focuses on understanding the overall industry landscape. This training enables us to better understand and deliver on customer needs from simple message taking to lead generation.
We offer clients the best of all worlds: industry-savvy, flexibility, and professionalism.