Meet your assistant
For greater integration, at the Enterprise Ultimate plan and above, we assign you a dedicated Account Manager who will contact you to assess your strategic delegation needs. Your account manager functions as your project manager and team captain, acting as your main point of contact who will learn your preferences and process to ensure consistency, quality and smooth progress by taking the first-line responsibility for superior service quality.
Strengthen the Connection
Once your account is up and running, let's visit your preferences, productivity needs and your goals for the Enterprise Ultimate package. We'll set up your inbox, communication preferences and set up any recurrent tasks. You can also utilize your account manager to help you organize your hourly, daily and weekly tasks.The more we know, the better we can perform in providing your total productivity.
Pro-active Productivity
We want to proactively check for opportunities to add value to your tasks and strategic delegation process. We will check in with you on a regular basis to document any important future milestones. Internally, we will be monitoring the performance reports and feedback looking for trends and opportunities to identify new tasks, if any, that you can strategically delegate to your account manager. Your account manager is dedicated to ensure that your account is always productive.
We will get your business more sales. Give us your script and tell us where you want the appointments entered into your CRM or calendar and we will get you as many appointments as you’d like. Market Research Services also available to help you boost your prospecting needs.
74% of callers are likely to choose another business after they have a bad experience. With a 800BPO.com Virtual Assistant, every call is answered by a friendly, professional, virtual receptionist who delivers exceptional experiences. Trust is built from the very first interaction and enhanced with every call, increasing the likelihood you’ve got a customer for life.
Create a company email address for us, i.e., [email protected]. Then, email Jane just as you would every other employee of your company. We'll check email, coordinate meetings with clients and work with you in real time just like an office assistant.
Why spend hours of your day researching when you can delegate that time-consuming task to us? Make better decisions with all of the facts. We will compile a list of contacts, conduct a competitive analysis, compile a list of relevant information, marketing research, data research, human resources and recruitment research.
Grant us access to your calendar and we will organize it to your preferred choice of time, contact your clients, and setup meetings and conference calls for you. That is not all we can do however. We can do more based on your preferences. Any Outlook calendar or web based calendar solution will work for us.
Why spend half of your day focusing on following up on missing documents or proposals from your client’s when you can have your assistant coordinate all that for you. Your virtual assistant will be an email or message away in real time dedicated for your assistance.
Example: Document Processing and Invoicing
You can set it and forget it! Setup a recurring task like organizing invoices, responding to emails, preparing documents and send your request to us one time. We will handle everything from there! Just let us know how you would like your dedicated Virtual Assistant to complete the task and we will get it done, hassle free!
Example: Billing and Collecting, Recruitment Appointment Set Up
Your Virtual Assistant will help you reach out to potential clients that you have obtained from various sources utilizing a VOIP communication system.
Following your script(s) and qualification checklist, your Virtual Assistant will identify prospects for appointments so you can spend time with your most valuable leads/clients.
Prospecting requires following up again and again. Your Virtual Assistant will perform this activity routinely and systematically. As a part of the prospecting Virtual Assistant’s role, this crucial element won’t fall through the cracks.
Your Virtual Assistant will track qualified leads and help with automated content delivery to increase engagement.
Our Values
The great potential growth in any company is unified commitment to excellence and high corporate values. We have a defined set of values that represent the foundation on which we strive to achieve in all of our campaign and marketing plans.
Integrity
We are visionary, yet realistic, in setting direction, leading by example and involving our teams. We have high standards of ethics, performance and behavior in all aspects of our business relationships. We believe that our reputation is our most valuable asset.
Accountability
We take responsibility for our actions and accept ownership for the outcome, rewards and/or consequences of the results. We honor our commitments and strive for the highest quality. We are focused on solutions and are not afraid to take informed, responsible risks.
Open Communication
We provide an open environment in which any suggestion, idea, issue or question receives attention with respect and courtesy. We share information appropriately with all audiences in an open, accurate and timely manner. We believe in the power of informed associates.
Team Work
We encourage individual and team growth while respecting our differences. We share ideas and skills across campaigns and marketing plans and encourage joint efforts toward common goals. We leverage combined efforts to add value for our clients, their customers and our associates.